Feedback

This is just a small selection of our customer feedback which is all genuine and is kept on file for inspection at our offices. Many of our customers also like to send us pictures of the sensor kits fitted to their cars which we are happy to receive and you can view these on our customer installations page.





This afternoon I have had a set of ‘Dolphin’ front sensors fitted to my 62 reg VW Passat Estate – this follows having a set of rear ‘Dolphin’ sensors (supplied by you) fitted a couple of weeks ago.

As previously the installation technician was Graham Clegg (of Wakefield) and again he was excellent.

The rear sensors were fitted after a neighbour (who I had recommended ‘Dolphin’ sensors) had had a set of front sensor fitted this morning by Graham.

In the past few minutes I have recommended ‘Dolphin’ sensors to my brother in-law (at Hatfield, near Doncaster) who is considering having rear sensors fitted to his motorhome.

Thanks for your excellent service and fitting service.

Attached are images of my car after the sensors were fitted – please feel free to use on your web site if you wish.

As you did not have an image of a 62 reg Passat Estate (with tow bar fitted) on your web site, I sent you images of the rear sensors on 17th April.

Regards

Ken Woods,
Carlton (Nr Selby).

See images of Parking Sensor installation on VW Passat Estate




Hi,

Just wanted to say how impressed I have been with the service of ordering and fitting my Dolphin Parking Sensors.

I rang initially and both guys I spoke to were very helpful in the knowledge of the product. I placed an order online, parts were delivered recorded and I was kept informed of progress.

The installer was excellent, please pass my thanks onto him too. He explained everything, and even though he hit a snag with the CANBUS adapter not working he proposed all options and was even willing to travel again if I wanted time to think. We went for front visual and rear audio in the end as he had a kit in the car, everything was installed to a very high standard and a demo done to show how it worked.

I also got a refund for the CANBUS adapter, no questions asked and on the spot which is excellent customer service.

Thanks again and I would highly recommend your services to others.

Click here to see images of this Parking Sensor installation on to a Skoda Rapid 2013

Elshad Excellent customer service







Hi there

Im very happy with the quality and they work great....

For info on my DS3 the reverse wire in the light cluster is white for future reference.

Also just thought you might be interested in a picture of my DMS400 reverse system fitted to a 60 plate Citroen DS3......

Thanks
Ian Copass




Hi

I just wanted to drop you a line to say how impressed I am with these brilliant sensors. Not only was the website really informative and easy to use, Dennis the fitter was absolutely fantastic - travelling to wherever my car was at the drop of a hat and having stock on board despite me ordering the wrong item, the sensors themselves look amazing. No one will know the weren't factory fitted. And all for a snip of the price I would have paid elsewhere. Cannot recommend highly enough. Well done for an excellent service.

Karla,Staffordshire. no one will know they werent factory fitted







Just a note to endorse this product.


I fitted a DPS400 system to my Ford Mondeo some 3 years ago and can honestly say that it was the best £50 I have  spent on my car.


Excellent product and the advice from your customer service team who I recently contacted was great.

Mr Leith - Aberdeen the best 50 I have spent on my car







Hi - I ordered these parking sensors to help my  wife park our Mk4 Astra cabrio.  Just a bit of feedback on the product and service from your firm....

I placed my order as you can see on Tuesday 20th, you despatched the following day and I received it safely yesterday Thursday 22nd. Fitted this afternoon the whole job, done at quite a leisurely pace, took less thatn 2hrs and I didn't even have to take the bumper off !

The sensors work brilliantly - product does exactly what it says on the tin. The sensor buttons on the bumper look great too - you wouldn't know they are an after-market fit. Based on the very comprehensive data on your website I ordered your "silver" which is a is an almost perfect match for the Astra which is painted in Vauxhall's "Star Silver".

Great service, great product and very reasonable price ....many thanks ...

 

Mike Great service, great product and very reasonable price







Just to say I bought your basic DPS400 colour coded sensors for my Astra. Easy to fit and excellent quality and at a fantastic price too.


I've attached a few photo's for your site.


Kind regards


Sean O'Driscoll 





Dear ParkingSensors.co.uk


This is just a short note to say how pleased I am with the camera and mirror reversing system fitted to my 58 Astra estate. (DPS400MNVYB) The whole process was wonderfully problem free.


May I also commend your fitter, Graham, who kept me informed throughout; from arranging a fitting date, to showing me how the fitted system worked. The time and care he took could not be faulted.


Please feel free to use this on your website if you wish.


Regards
Dave Olley





Dear Parking Sensors


Just to let you know Dennis replaced the Citroen Rear Reversing Sensors with the Dolphin System ordered. They are brilliant, infinitely better than the after market Citroen system. They give great driver information / confidence when reversing even for hard of hearing as myself.


Dennis was so helpful and his work much appreciated.


Kind regards
Michael Frain - Surrey





Hello,


Last year i bought a set parking sensors from you for a Mitsubishi Outlander (2010) for the front. with great succes i must say, and i promised you some pictures of the result, so here they are and sorry for the delay. Now i bought for myself a new 2012 Mini Cooper Countryman  R60 with original PDC in the back, and i would like to have it also in the front with CAN bus interface for the speedsignal. i think 4 sensors are enough, but do you have a set for me that will fit? (the CAN bus interface is the most important)


Thank you so far.

 
Olaf Jochems - Sweden





I would like to pass on a message of thank you to your staff and the fitter, once my order was placed i received the Dolphin Sensor kit DPS400M and a message of the fitter.

Due to my line of work i was unsure how long it would take for you to get me a fitting – worry not Dennis is on the job, Fitted on Saturday for me at my home and even in the bad weather we had Dennis completed the job to a very high standard, quality of work and politeness are second to none.

A very big thank you and i will most certainly use you again

Dean Ward I will certainly use you again







Hello

I’ve just had Dennis fit my DPS450 Parking Sensor Kit. What a fantastic job! Dennis called on Saturday, and fitted the kit at my home on Monday, great communication, expert fitting, clean and tidy. The Sensors look great, as good as any factory fit and work perfectly at a snip of the factory price! Well done Parking Sensors UK and Dennis, I wouldn’t hesitate in using or recommending you again. Dennis took some pictures of my install so hopefully they be on the website soon, so everyone can see what a fantastic job he did!

Many thanks
Steve Webb - Solihull





hello there,

i recently ordered a DPS400 parking sensor kit from yourself to fit on my wife’s new Ford Focus. i would just like to thank you for the quality of service you provided. the kit arrived the following day where upon we realised we had actually ordered the wrong colour for the car. we contacted your company and spoke with an extremely helpful representative called Gareth who advised us to return the coloured sensors and the correct colour would be posted out to us free of charge, even though the mistake was ours. this we did and received the correct colour sensors the day following your having received them.

the fitting instructions were easy to follow, and the sensors were easy to fit. i am at present recovering from a stroke and was a little apprehensive about undertaking such a project, but experienced no problems what so ever whilst fitting them. they look great on the car and work extremely well. i cannot praise your company or product highly enough and wouldn’t hesitate to recommend you to family, friends and other members of the general public.

many thanks,

Graham Nicholson  i cannot praise your company or product highly enough







Hi


to-day we had Colin at our home to fit two sets of Parking sensors,what a nice chap, he turned up exactly on time, a very neat and tidy worker,he has done a great job, very happy with his work,shall definitely recommend him.


nice job you done Colin.


J. Sammut - Essex





Hi, thanks for the mini sensors you sent me the other day, they look fantastic.

I have had the fitter Graham Clegg today who did an excellent job, in horrid weather conditions. I am pleased to say that I am very happy with the end result of his efforts and that they look grand. He took so much trouble to make sure that they fitted well and looked right. I would not hesitate in recommending you with your sensors, and him fitting them, to any of my friends or family.

Thanks once again

p.s. Please convey my thanks also to Graham.

M. Kirton





I’ve just had Colin fit my sensors. Superb job... very professional and clean. The silver mini sensors look better than factory fit! I’ll be back!!

Kind regards

Kevin Durrant  look better than factory fit! I’ll be back!!







Order for Reversing System placed on 05/07/2011
Order delivered mid morning on 06/07/2011
System fitted and working very well on 07/07/2011

A prompt delivery/Installation instructions very clear. An excellent product,easily fitted by myself
Thank you very much.

My Garage has recently publicised a 'special offer' to supply and fit for £250.00 plus £70.00 if you want sensors of an alternative colour to black.

Regards

Derek M Woodard





I write to thank you, for both an excellent product and your approved installer Colin Kitchenham. Colin’s professionalism and excellent workmanship, left me with quality installed product at a reasonable price. From start to finish I knew my car was in good hands and that care would be taken during the installation. I would highly recommend. this company, their product and Colin.

Kind regards
Marcelle Piper
quality installed product at a reasonable price






Dear Sir/Madam,

 
I have recently purchased a set of front and rear parking sensors from yourselves and i have been happy with the service i received over the phone when purchasing the items and the service as a whole- the lifetime guarantee was a particularly good selling point (i paid over the phone as i had trouble at the payment stage on the website). Furthermore, i was particularly happy with your optional delegated fitting service- i was contacted by an installer quickly.


The name of the electrical engineer assigned to me was 'DENNIS' -he was brilliant: polite, friendly, hard working and very knowledgeable; it makes a nice change from some of the people i have had to deal with for other car services in the past.


I personally think he is an asset to the company and i wouldn't hesitate to use him again or recommend him (and hence yourselves) to others.


 I don't know if he is a self employed contractor you use or if he is part of a company that you have an agreement with, but either way i would like to pass on my thanks and if he does work for any particular firm i would appreciate it if you could forward this email on to them and also your own manager. Thanks again for a great service.

 
Best regards,
Adrian Gitzer






Hello,


I received my DPS400 Parking Sensors the day after I ordered them and today, spot on the time he said he would arrive, came Dennis to fit them. He was most pleasant and quickly fitted them very neatly and then explained how they operated and also where the components had been invisibly installed behind the boot trim. I am absolutely delighted and so pleased that I ordered Dolphin sensors.

Thank you
Malcolm Turner 



 



Had your front/rear micro sensors fitted by Denis on Saturday and would like to thank him/you for a good job done in record time. Given that I only contacted you on Thursday to have the good fitted by lunchtime Saturday must be something of a record. Having a Mitsubishi outlander, where part of the rear opening folds downwards to give a loading platform I was a bit confused as to how this could be overcome. Happily Denis was not and did a great job.


Thanks again
Alasdair





Good afternoon,

A brief note to sincerely thank you for the superb service that I received from your company regarding an issue with the DPS650 parking sensors.

I phoned on Friday afternoon after receiving no help from the garage that originally installed the unit: your technical team provided me with excellent information and sent out a new ‘brain box’ in the post which I received the following morning along with a wiring loom and instruction manual.

You were quite correct in pinpointing the issue with the brain box and subsequent installation has completely fixed the problem.

Superb customer service and excellent response timings! Well done!!!

Many thanks
Best regards,
Phil Dagleish
Superb customer service and excellent response timings







Hello, I felt I must mail you and thank you for your excellent products and service. I ordered a four sensor kit from you, it arrived the following day and I found one of the sensor inputs did not work. Not only did you replace it without any need for a mass inquisition, the replacement part arrived at my house the day after I reported the fault to you. Your efforts do not go unoticed. Your business deserves the successes it has. Thank you, Phil Simpson. ( Ford Focus Convertable front and rear kit, work very well )

Phil





Hi
Just to let you know I fitted these today - very pleased with the results


Cheers
Nick





On Tuesday 15th I ordered from you a DPS400, partly on line and partly by phone.  It was between 4.30 and 5.00.  I received it yesterday16th at 08.45.


A spectacular level of service by you and the post office ... thank you

David Claridge A spectacular level of service







Hi Steven

May I just say - what a fabulous piece of kit!  Does exactly what it says on the tin.  In addition, the installer who fitted it into the steel bumper our Pajero last Sunday arrived on time and was extremely friendly and knowledgeable. 

Many thanks for a great service.

Best regards

Lesley Young





Just a quick not to say thank yon on the resent 'Sensors' I had installed on my RR Sport.


Graham the vehicle engineer who completed the fitting did a first class job.


I was very impressed with Graham's attention to detail and the care and precision he took in terms of fitting the sensors.


During all stages of the 'fitting', he kept me updated and chatted to me about the sensor locations and kept me briefed at all times, whilst making recommendations on the best approach.


I have to be honest, I was a little nervous having these fitted to my RR S having just spent a pretty penny on the car, but in terms of the look and operation of the sensors, plus the excellent workmanship by Graham I would have NO hesitation in using you guys again or recommending the sensors / fitting to anyone.


Thanks Again.


Mark Wormald







Please can I congratulate you for your service quick replies to emails, bought the kit on the internet on Friday afternoon (Yesterday) arrived by 09.30 today.THATS WHAT YOU CALL SERVICE.

Thanks again

Peter A Smith







Morning,
May I just say a big thank you to Andy & Steve for all the help I have been given on the fault on my kit. Your company's after sales service is second to none. Everything is now working. Once again many thanks and I will have no hesitation in using you again and indeed recommending you to my contacts and colleagues.


Regards


Nigel Franks Your company's after sales service is second to none





Dear Dave,  

May I thank you for sending me the replacement sensors in blue. I have swapped them for the ones that I ordered and they look fine. I have returned the original silver sensors under separate (snail mail) cover. I am absolutely delighted by the quality of service that I have received from you and from Barry Ashcroft who did the fitting perfectly and also suggested swapping the sensors.   I will have no hesitation in recommending your product and service in the future

Best wishes
John Dickson





Dear Sirs,

As you are aware you have recently sent out to me a replacement brainbox which I received on Friday

I have now fitted this and everything is working well.

I would like to thank you for your excellent standard of customer service, from the moment I placed the original order you have done everything you said you would.

I am extremely pleased with the product and the value for money it represents; I would not hesitate to recommend you to all my friends and family.

Once again my thanks to all concerned.

Yours faithfully

Dan Kelly
I would not hesitate to recommend you to all my friends and family







Just a quick note to say how pleased I am with the service both from your company and Dennis who did the fitting of my DPS400 rear sensor kit.

Russell Aylward-Jones






Hi,

I recently purchased sensors from you and thought you might like to include photo of my Lexus IS250. I am very pleased with your product and service.


Kind regards,


Trevor Edwards






So nice to deal with an efficient and friendly company (you're very rare).

Steven Kemp  So nice to deal with an efficient and friendly company








Really pleased with the product and speed of delivery will recommend 5star.

Ivan Beattie 5 star







Hi there, I have received my order and would like to thank you for an excellent service. Delivery was first class and item great.Thanking you.

Andrew Gall 







To Sales Dept.


Just a few words to thank you for the very quick service I received from you. I ordered the parking sensor on Thur 29th in the afternoon, and got delivery Fri forenoon. Much appreciated.


J.D.M.SINCLAIR







"I cant praise the girls at Dolphin enough they could not been more helpful it they tried. I explained what had happened and they sent me replacement parts. They did not charge me for the parts or p&p. it was the control box so must be the expensive part of the kit. What a great service."


"The color match is spot on, even had some people ask if it was a oem kit as match is so good."

David - Blog






Just to say how pleased I am with the DSP400 reversing sensors I ordered from you for my Hyundai Santa Fe (mk2). They work brilliantly – great value. (View installation this Hyundai Santa Fe here)

Lindsay






Thought I would write to say how pleased I am with the sensors.  I ordered the DSP400 reversing kit, arrived in 2 days, Dennis phoned a day later, all installed brilliantly, 1st class service, 1st class product. (See Installation on Nicks Ford Mondeo)

Nick







Just had to email to say thanks very much for the parking sensors. They came today (Saturday) couldn't believe how quick you were! we had already fitted them and are very pleased. Excellent product, Excellent service - will highly recommend. thanks again

Julie Martin







I just wanted to say a big thank you to you and Dennis the fitter.

Dennis has just fitted the sensors to my BMW 318 and has done the most amazing professional job.

He is courteous and polite and very friendly which makes all the difference and nothing was too much trouble for him.

Once again, many thanks to you and Dennis

Ian Hackett







Just wanted to say many thanks for all your help in resolving my very annoying screeching parking sensors (the strangled budgie).  Thankfully fitting the relay has done the trick and now have a crisp clear beep when I reverse.

Once again many many thanks for your help, the service you provided was fantastic and its not often that such service is praised enough.

Thanks and regards
David Friedlander
the service you provided was fantastic







Just a quick note to say a big thanks for the advice and support I was given by Dennis regarding my recent order. He went way above what would normally be expected.

Nigel James 






Just to say "Thank you" for a great product & excellent prompt Service!


Regards
Jim Corbett
great product & excellent prompt Service


 





Dennis has been and fitted the rear parking sensors to my VW Golf this week. First class top quality job carried out. I am very grateful to you for all your help and will certainly recommend your company and Dennis the fitter.
Kind regards

Mark Kibble 







A few days ago I purchased a DSP400 for my Saab 07 Convertible, which is now fitted and working perfectly. I placed my order mid afternoon and it arrived the next day, so the delivery was stunningly good. The box contained everything I needed.

Andrew Kemp 







Have to say thank you for a great service. Good web site, competitive prices, delivered next day as promised. Have installed the rear sensors today with no problems. Will definitely recommend!!

Barrie Jones







I received my parking sensors and fitted in about 3 hours,  works perfectly i would just like to thank you for an excellent product and delivery service.

John Cartlidge







just wanted to give you some feedback ref your product and installation. I ordered the DPS450SLVR (Dolphin Display Reversing System - Silver) And received this the following working day.


Your installer (Dennis) called me shortly afterwards to organise installation and he carried out a quick and professional installation. Top marks to Dennis and of course your product as well !

Zaf Iqbal







Just to let you know that Dennis visited today and did a terrific job of installing the rear sensors on my Vectra. As you said, it looks just like original equipment; very neat indeed.

Geoff Kite







I just thought a quick note was in order. It is a very pleasant surprise when service exceeds expectations and I have to say that has happened. After ordering the sensors on line they arrived the next day and your fitter - Dennis installed them quickly and professionally. All in all a first class job and I will be recommending you (and Dennis) to my friends and colleagues. A thanks again for a hassle free experience.

Kind Regards
David Greaves
hassle free experience









Just a few lines to say I was delighted with the Maroon DPS400 sensor kit. They were a perfect match for my "Wicked Red" Citroen C3. A local garage fitted them and they work extremely well. I attach a photo to show how well they blend in. Looks like they were factory fitted !


Many thanks & have recommended my friends to buy them too.
John Wilmot






A pleasure to do business with, first class service I have just received my order, shame other companies could not follow your example.

David Roberts







Many thanks for your quick response to the problem. You could teach British Gas, B.T. and every Bank what customer service is all about.

The replacement CPU has solved all the problems, but, in addition it performs overall with a consistency that the original lacked from the initial installation.

Steve Davies You could teach British Gas, B.T. and every Bank what customer service is all about





 



"I thank you so much for an absolutely excellent service. I wish all companies in the UK were as professional and efficient as you from sales all the way down to installation. I bought the DPS400 Audio. The installer was a guy called Dennis. He was brilliant very fast and end product looks excellent. He was also very helpful in explaining everything before and after. I order online on Monday afternoon and the sensors were fitted by 4:30pm Tuesday. Excellent!"

Michael Agathangelou thank you so much for an absolutely excellent service









"This is my second set of DPS800 the product is really good, thank you"

A N Steadman






"Just like to say thanks for changing these to silver and for the super-fast dispatch.

The kit arrived this morning at 08:30 with the post and the rear sensors are already fitted and working very nicely indeed.

I must admit they look like factory-fitted - I'm very impressed. Having the right hole saw is key, so the fact you include that is a major plus point.

I'll send in some shots for your web site as you don't have a Volvo S40 on there at the moment.

One very happy customer here. Cheers!"

Mark Mathewson







"Hi, parking sensors arrived today, many thanks for the great service"

Roger Davis







"I ordered from you yesterday a four sensor reversing kit for my car. Placing the order was simple and straight forward and the goods arrived exactly when you said they would, about 15 minutes ago. It is pleasing to see service of this kind in this day and age where so many people seem not to be that interested! A fantastic service and you have my recommendation."

Mark Fairweather A fantastic service and you have my recommendation








"Thank you so much for the incredibly quick dispatch of my order, which was duly received this morning. The sensors were fitted today (having prepared the ground with a by-pass relay yesterday) and are working well. If only all firms were as good!"

David Bennett







"I decided to fit a reversing sensor to my new Honda Accord, the 'factory fit' model being ugly and at more than £400, very expensive. I compared all the models available and in the end decided upon the electromagnetic parking system, it seemed to fit the bill exactly. It cant be seen either in the car or outside, and though the distance covered is not large it is adequate.

The fitting, at least to my car, was not that straightforward and involved dismantling a great deal of the rear trim, but was all easily accomplished in a day.

The operation of the unit is superb, and I would certainly recommend it, I think the main thing about it is that I can 'trust it', even detecting things like plants "

Keith Fisher







"I ordered my Dolphin parking sensors on 20th May and it arrived the next day and I fitted to my car.

A couple of weeks later I had a problem with one of the sensors, I contacted your company yesterday.

With no fuss you took my details and this morning a new replacement sensor arrived which I fitted this evening and it is working fine.

Fantastic sales and support service I will definitely recommend your company to anybody"

Mr Paul Izzard  I will definitely recommend your company to anybody








"Just a quick note to say thanks for such great service. I only ordered the Dolphin sensors late friday afternoon, but they arrives Saturday morning, and I fitted them this morning!

I used to have an x-type jag with factory fit rear sensors which were too quiet, but these in my Mondeo estate are brilliant!

Excellent product, excellent service "

Francis Fearn






"Thank you for your excellent, prompt service, Goods received within 24 hrs of order being placed."

P J Grantham






"Many thanks for the Dolphin Audio product. I received it a couple of weeks ago and arranged fitting a week ago. It is a very good product and your colour match advice was spot on."

Dr Ansar






"I would like to say thanks for the excellent service you have provided. The no hassle replacement brain, and the all round speed in which things were delivered.

Its been a pleasure to do business with you, and look forward to doing more business with you in the future"

Paul Hentschel






"Thanks so much for sending the parking sensors out so quickly. My husband fitted them in about 2 hours yesterday - which he never thought he would be able to do."

Helen Morrell






"I thought I would drop you a line to show you the photos of our recent successful installation of the Dolphin sensors. We are delighted with them, they were simple to install; they work perfectly and were a fraction of the cost you'd pay in shops or elsewhere online. I have no problem recommending them to others"

Stuart Clyde







"I can't find any fault nor could suggest any room for improvement and would recommend you in the blink of an eye, faultless service"

Peter Vardy







"Thanks for first class service"

W O Jolliffe






"Just like to say thanks for changing these to silver and for the super-fast dispatch.

The kit arrived this morning at 8.30 with the post and the rear sensors are already fitted and working very nicely indeed.

I must admit they look like factory-fitted - i'm very impressed. Having the right hole saw is key, so the fact you include that is a major plus point."

Mark Mathewson they look like factory-fitted - i'm very impressed








"Thanks for a very speedy service"

John Ashenden








"I would like to thank you for your first class service and excellent product, I ordered a DPS450 for my motorhome, unfortunately the leads from the sensors were to short, but one phone call to you and I received longer cables on new sensors next day, thanks for your help, would recommend your company to all our motorhome friends"

Graham Ives